Legal & Policies

1. Introduction

Singapore Global Record (SGR) is committed to safeguarding personal data in accordance with applicable data protection laws, including the Personal Data Protection Act 2012 (PDPA) of Singapore and internationally recognised data protection standards.

This Privacy Policy outlines how Singapore Global Record (SGR) collects, uses, processes, discloses, and protects personal data obtained through its website, applications, and certification activities.

2. Scope of Application

This Privacy Policy applies to all individuals and entities who:

• Access the SGR website
• Submit applications or documentation
• Engage with SGR services
• Communicate with SGR in any capacity

3. Collection of Personal Data

Singapore Global Record (SGR) may collect and process personal data including, but not limited to:

• Full name and identification details
• Contact information (email address, telephone number)
• Company and business information
• Identification or supporting documents
• Certification-related submissions and materials
• Payment, billing, and transaction information
• Communication records and correspondence

Personal data may be collected through digital forms, email communications, in-person submissions, or third-party referrals where applicable.

4. Purpose of Collection, Use and Disclosure

Singapore Global Record (SGR) may collect, use, process and disclose personal data, whether by itself or through authorised third parties, for the following purposes:

• Processing and evaluating certification applications
• Conducting verification, due diligence, and assessment
• Issuing, managing, and maintaining certifications
• Communicating with applicants and stakeholders
• Publishing, listing and displaying certification details and related materials for verification, record-keeping and promotional purposes, where applicable and with the necessary consent
• Complying with legal, regulatory, or contractual obligations
• Maintaining internal records, audit trails, and compliance systems
• Preventing fraud, misuse, or unlawful activities

5. Disclosure and Cross-Border Transfer

Singapore Global Record (SGR) may disclose personal data, where necessary and subject to applicable law, to:

• Authorized personnel within SGR
• Professional advisors (legal, compliance, audit)
• Third-party service providers engaged by SGR
• Relevant authorities where required by law
• Any person to whom disclosure is required or permitted by law
• Members of the public through SGR’s website, verification platform, publications or promotional materials, but only to the extent necessary for verification, record-keeping and promotional purposes and where the necessary consent has been obtained

Where personal data is transferred outside Singapore, SGR shall take reasonable steps to ensure that the recipient provides a standard of protection comparable to that required under the Personal Data Protection Act 2012 of Singapore.

6. Data Protection and Security

Singapore Global Record (SGR) implements appropriate administrative, technical, and physical safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction.

Despite such measures, no system is entirely secure, and Singapore Global Record（SGR） does not warrant absolute security of data transmitted electronically.

7. Data Retention

Singapore Global Record (SGR) retains personal data only for as long as necessary to fulfil the purposes stated in this Policy or to comply with legal and regulatory requirements.

8. Rights of Data Subjects

Individuals may, subject to applicable law:

• Request access to their personal data
• Request correction of inaccurate data
• Withdraw consent to data processing

Singapore Global Record (SGR) reserves the right to decline requests where permitted by law.

9. Withdrawal of Consent

Withdrawal of consent may affect Singapore Global Record (SGR)’s ability to provide services, and Singapore Global Record (SGR) reserves the right to suspend or terminate services where necessary.

10. Cookies and Tracking Technologies

Singapore Global Record (SGR) may use cookies and similar technologies for analytics, performance monitoring, and user experience enhancement.

Users may manage cookie preferences through their browser settings.

11. Third-Party Websites

Singapore Global Record (SGR) shall not be responsible or liable for the privacy practices, content, or activities of any third-party websites. Access to such websites is at the user’s own risk.

12. Amendments

SGR may amend this Privacy Policy from time to time by publishing the revised policy on its website or through such other appropriate means. Where required by applicable law, SGR shall notify affected individuals of any material change and obtain any additional consent required before collecting, using or disclosing personal data for a new purpose.

13. Contact

For any enquiry, complaint, access or correction request, or withdrawal of consent relating to personal data, please contact SGR’s Data Protection Officer at:

Attention: Data Protection Officer

Singapore Global Record (SGR)

[email protected]

+65-8988 1888

33 Ubi Avenue 3, #01-11 Vertex 408868 Singapore